Serious Damage Before Move-Out: A Calm Next-Steps Playbook
Found serious damage before the tenant leaves? Document silently, then follow these four steps.
Damage vs Wear and Tear: Where to Draw the Line
Wear is what time does to a flat. Damage is what a person does to it. The grey zone is everything else.
Photo-Documenting Damages: The 4-Shot Rule
Four photos per damage, every time. The pattern is boring on purpose — that is what makes it convincing.